Return & Refund Policy

PostCora sells prepaid digital tokens for its Facebook Page scheduling service. No physical goods are sold, so there is nothing to return; refunds work as follows.

Unused tokens

• You may request a refund for unused tokens within 7 days of purchase. Tokens already used for published posts are not refundable.
• Tokens held for scheduled posts that have not been published are treated as unused once those posts are removed.

Failed or wrong charges

• Failed posts never use tokens. If a token was charged for a post that Facebook did not publish, we return the token to your wallet.
• If you were charged twice or paid for tokens that were not added to your account, we refund the full amount or add the missing tokens, as you prefer.

How to request a refund

Email support@postcora.com or WhatsApp +92 318 3840372 from your account email with your username, payment date and amount. We reply within 2 business days. Approved refunds are sent to the original payment method within 7–10 business days; the exact time depends on your bank or wallet provider.

Cancellation

There is no subscription to cancel. You can stop using PostCora and request deletion of your account at any time (see Data deletion).

Office address: Village Ghulam Mustafa Nizamani, Near Digh Mori, District Tando Muhammad Khan, Sindh, Pakistan
Phone / WhatsApp: +92 318 3840372
Email: support@postcora.com